FAQs: Library Account

Current NPC students and employees will be added to the library system automatically, and will use their NPC ID card to check out materials.

The NPC ID card serves as the Library Card for NPC students and employees.

NPC ID cards may be obtained in the Admissions office, Student Commons building.

As an academic library, learning is our focus and student success is our goal. Preference will be given to currently enrolled NPC students, faculty and staff in regards to the use of library resources. Community members may ask a librarian how to apply for a free community patron account.

• See what you have checked out and when it is due
• Renew your title
• Place a “Hold” on a book that is currently checked out
• Create reading lists or bibliographies
• Add a book review to the catalog for a title

• Go to the NPC library home page
• Click on "My Account" (If you are already in the catalog simply click the "Log In" button in the top right corner.)
• Enter your NPC ID Number (an EZ Username can be created after 1^st logon).
• Enter the last 4 digits of your SSN (an EZ Password can be created after 1^st logon).
• Click on "Log In" or press the Enter key. If you experience problems, see a librarian.

• Log in to your NPC Library Account
• Click on “”View Loans”

The due date for each item is displayed on your Account Activity > Loans page.

• Log in to your NPC Library Account
• Click on “”View Loans”
• Click box at right for each item you want to renew and then click the "Renew" box at bottom
• Overdue items may not be renewed online
• You may not renew items on hold or items that have reached their maximum number of renewals; these items must be returned as soon as possible
• If items become overdue a hold will be placed in your academic record

You may renew a borrowed item once during a loan period if no hold has been placed on the item by another patron.

• You will not be able to check out any library materials
• You will not be able to receive financial aid
• You will not be able to receive official school documents such as transcripts or diplomas

• Return overdue items - OR -
• Pay for lost items

Overdue fines will be waived for currently enrolled students.

Report the loss/theft/damage immediately. Although you may be charged a minimum replacement fee, this will avoid having a hold placed on your academic account.

Contact the NPC library. For Library assistance during normal business hours you may call (501) 760-4110, use the live chat box on the library home page or D2L, or e-mail Ask A Librarian.

• Check your email address by logging into "My Account".
• You can correct or change your email address by clicking on "Contact Information".
• Once you have verified that your email account is correct, make sure your Spam blocker is turned off and that you check your spam or junk mail folder. If the library notices are going there, add the email notice address to your safe senders list.

All the library notices look similar. It is important to read the whole notice before taking action.

• Pickup Notices: When your requested item is available for pickup, you will receive a computer-generated notice. Please pick up item within 2 weeks or item will be returned to circulation.
• Cancelation Notices: When the library cannot find or send a book, your request may be canceled and you will be sent a cancelation notice.
• Overdue Notices: Please renew or return your books and/or materials. Please be prompt in renewing or returning your items as a hold may be placed on your academic record.

Library notices are a courtesy and are sent to the address that the library has for you. It is your responsibility to make sure the library has your correct information. If you have any questions, please ask a librarian.