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FAQs: Library Account
Answers to frequently asked questions (FAQs), policies and services at NPC Library.
As an academic library, learning is our focus and student success is our goal. Preference will be given to currently enrolled NPC students, faculty and staff in regards to the use of library resources. Community members may ask a librarian how to apply for a free community patron account.
Check your email address by logging into "My Account".
You can correct or change your email address by clicking on "Contact Information".
Once you have verified that your email account is correct, make sure your Spam blocker is turned off and that you check your spam or junk mail folder. If the library notices are going there, add the email notice address to your safe senders list.
All the library notices look similar. It is important to read the whole notice before taking action.
Pickup Notices: When your requested item is available for pickup, you will receive a computer-generated notice. Please pick up item within 2 weeks or item will be returned to circulation.
Cancelation Notices: When the library cannot find or send a book, your request may be canceled and you will be sent a cancelation notice.
Overdue Notices: Please renew or return your books and/or materials. Please be prompt in renewing or returning your items as a hold may be placed on your academic record.
Library notices are a courtesy and are sent to the address that the library has for you. It is your responsibility to make sure the library has your correct information. If you have any questions, please ask a librarian.