Your account may have expired or you may have an overdue item. Ask a librarian to check your account. If you are still getting an error message try deleting the “cookies” and “search history” under your browser’s options (see “How do I clear my browser's cache?” below).
Some databases have a second window which pops up. Turn off pop-up blocker for this one session. Or, use this suggestion from a student: If you're running Norton Anti-virus, go to Norton Anti-virus internet security and turn off its’ "add blocker." Then the site will come up.
Check that you have enabled cookies (for this session). Make sure that you are accessing online content through the library website (http://www1.youseemore.com/NPC), and not through a non-library webpage or search engine (Google, Yahoo).
For Safari and Mac Users:
Go to Preferences and Security. Enable all cookies. Do not enable cookies only from sites you navigate to. You may want to download and use Mozilla Firefox if you appear to have trouble with using Safari.
If you find that the wrong article opens when you download a PDF you might need to clear your search history. As you visit webpages, you browser remembers where you went so it can load pages faster. However, it can point to older versions of pages, which may cause problems. It is good to clear your cache on occasion.